Privacy Policy

Last updated: 28 October 2025

1. Information We Collect

We only collect personal information that you intentionally provide, typically when you:

• Submit our website contact form
• Email us directly with an enquiry
• Request a quotation or project update

This may include your name, role, company, email address, phone number, and any project details you choose to share.

2. How We Use Your Information

We process your data to:

• Respond to enquiries and provide quotations or proposals
• Coordinate site visits, works, and ongoing projects
• Meet our contractual, legal, and insurance obligations
• Improve our services and maintain accurate records

We never sell or rent your personal information and only share it with trusted partners where required to deliver our services.

3. Lawful Basis

Our lawful bases under the UK GDPR are consent (when you contact us) and legitimate interests (to operate and improve our business). You may withdraw consent at any time.

4. Cookies & Analytics

We may use basic cookies or analytics tools to understand website usage patterns. Cookies do not identify you individually, and you can manage them through your browser settings.

5. Data Retention

We retain personal data only for as long as necessary to respond to your enquiry, manage projects, or satisfy legal requirements. Records are reviewed periodically and securely deleted when no longer required.

6. Your Rights

You can contact us at any time to:

• Request a copy of the personal data we hold about you
• Ask us to correct inaccurate information
• Request deletion of your information when legally permissible
• Object to or restrict certain processing activities

7. Contacting Us

If you have questions about this policy or wish to exercise your rights, please get in touch:

We review this policy regularly and update it to reflect changes in legislation or our services. Any updates will be published on this page.